Most orders arrive within 5–10 business days worldwide. Processing time is 1–2 business days. We ship from our North American distribution network to ensure reliability and speed.

Shipping is $9.99 CAD for orders under $75 CAD. Orders over $75 CAD receive FREE shipping, automatically applied at checkout. No code needed.

Yes — we ship across Canada, including all 10 provinces and 3 territories. From British Columbia to Newfoundland, we've got you covered.

Yes! Once your order ships, you'll receive a tracking number via email. You can also use our Track My Order page anytime.

We offer 30-day no-questions-asked returns on all items. If you're not 100% satisfied, contact us and we'll make it right — exchange, store credit, or full refund.

Simply email us at support@glowshopcanada.shop or call 437-297-6496 with your order number. We'll get back to you within 24 hours with next steps.

Yes — all our silk products are 100% genuine Grade-A mulberry silk. Each listing specifies the momme weight. Our silk is OEKO-TEX certified and free from harmful chemicals.

Most of our skincare products are formulated for all skin types, including sensitive skin. Always check the product description for specific ingredient lists and patch test before full application.

Many of our gift sets come beautifully packaged and ready to give. For custom gift wrapping or personalized messages, contact us directly at 437-297-6496.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted and 100% secure.

Absolutely. GlowShop is powered by Shopify, which is PCI DSS Level 1 compliant — the highest level of payment security available. We never store your card details.

Contact us within 24 hours of placing your order and we'll do our best to accommodate changes or cancellations. After 24 hours, orders may have already shipped.